Through the above pre-sales, during-sales and after-sales service plans, we will provide customers with comprehensive service support to ensure that customers can get the best experience during product selection, purchase and use. We will win the trust and satisfaction of our customers with professional services and high-quality products.
After-sales service hotline
We will establish a 24-hour after-sales service hotline to provide customers with around-the-clock technical support and service consultation.
After-sales service tracking
We will establish an after-sales service tracking system to promptly follow up on customers’ after-sales service needs to ensure that customer problems are solved in a timely manner.
After-sales satisfaction survey
We will conduct regular after-sales satisfaction surveys to understand customer satisfaction with our after-sales service and continuously improve service quality based on customer feedback.